Focus groups often get reduced to “a chat with a flipchart,” but when they’re designed well, they’re one of the most powerful ways to understand what people really think and feel. At Salt Solutions, we treat focus groups as guided conversations with purpose — spaces where people can speak openly,…
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Many organisations reach a point where things feel… off. Not broken. Not disastrous. Just not quite right. Maybe the team feels a bit flat. Maybe communication has become harder than it should be. Maybe a leader is struggling but can’t articulate why. Maybe you’ve noticed a pattern you can’t quite…
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Often conflict isn’t the problem — it’s how we meet it. And nothing reveals this more clearly than the moment mediation is offered. Recently, in a workplace setting, two colleagues were invited to consider mediation after a long-standing tension. One did a complete 180 — suddenly conciliatory, eager to move…
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Are you busy planning return to work strategies and just when you think you’ve covered all bases another little gremlin raises it’s head above the parapet? We know precisely what you mean. We’re currently spending a lot of time talking to business owners and managers who are working hard to…
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It’s certainly no understatement to say that Covid-19 has revolutionised the way we work. Nothing reminded me more of this than a Zoom training session I was running for a client last week. We are all familiar with the phrases of the year such as ‘can you see me?’, ‘can…
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