I’m Heather, and I help businesses tackle the people stuff that doesn’t come with an instruction manual.
Since 2009 I’ve been helping managers, teams and businesses deal with the things that can make working life complicated — managing people, difficult conversations, team dynamics, communication, conflict and change.
Sometimes people know exactly what the problem is. Sometimes they just know that something isn’t quite working.
That’s where I come in.
I’ve never believed that people learn much from sitting quietly while someone reads 47 PowerPoint slides at them.
My sessions are practical, interactive and built around real situations. People get involved, have conversations, try things out, challenge themselves and, hopefully, have a laugh along the way.
Because if people aren’t going to use it when they get back to work, what’s the point?
Experience – Years of working with managers, teams and businesses across a whole range of sectors.
Curiosity – I like finding out what’s really going on before deciding what the answer should be.
Practicality – Less theory for theory’s sake. More “What are you actually going to do differently?”
Challenge – I’ll support people, but I’m not afraid to ask the awkward question when it’s needed.
Humour – Because most workplace problems are easier to tackle when you can occasionally laugh about them.
No one-size-fits-all solutions. No jargon for the sake of it. No training course pulled off a shelf because that’s what happens to be available. No selling you something you don’t really need.
Instead, I work with businesses to understand what’s actually going on and what would genuinely help.
That might be a workshop, a development programme, coaching, mediation, team work or simply a conversation to work out where to start.
I’m proud of the work I do and the reputation I have built so you’ll only be working we me. My client relationships are hugely important to me so I don’t use associate trainers or third party delivery agents. It’s just little old me every time.
I’ve worked with businesses across manufacturing and engineering, professional services, care, hospitality, SMEs and the public sector.
Different businesses. Different people. Very different challenges.
But underneath it all, the themes are surprisingly similar: how we lead, how we communicate, how we work together and what happens when things get difficult.
I’m always curious about people and the world around us. I volunteer as a trustee at Oswestry Community Action, I like to take photographs of day to day stuff and I enjoy live theatre, music and stuff that makes me laugh. My hubby Stewart is my polar opposite but somehow we’ve managed to navigate our way through this thing called life. Long may that continue.
You don’t need to know exactly what you need. You just need to know something isn’t quite working.
Let’s work out why.
Every great solution starts with a conversation.
Let’s have that conversation…
Phone: 01691 700800
Email: heather@salt‑solutions.co.uk
Whatsapp/Text: 07843 006984
