SERVICES

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Key Services

Business Training, Coaching, Mentoring & Facilitation and Mental Health First Aid Training

First Aid For Mental Health

As we begin to emerge from the pandemic workplace anxiety and mental ill health is on the increase.

In response to requests from clients who are looking to up skill their teams, managers and directors in the area of mental health support we are now able to deliver OFQUAL accredited training in the following areas either via distance learning or in the classroom (social distancing rules apply).

First Aid for Mental Health Awareness – FAA Level 1 Award – 4 hours
First Aid for Mental Health – FAA Level 2 Award – 1 day
Supervising First Aid for Mental Health – FAA Level 3 Award – 2 day
If you would like to discuss in more detail please Get In Touch contact us by your preferred method.

First Aid For Mental Health

Communication

Imagine how simple life would be if everyone always understood one another. If every email, phone call or text message was interpreted correctly and acted on accordingly. If every meeting resulted in improved understanding rather than confusion or frustration. If this was the case we could all concentrate on our core business function and delivering the best service possible for our customers.

We deliver skills training that improves communication in a way that works for your people and your business.

These include:

  • Confident Communication 
  • Influencing Others
  • Breaking Down Barriers
  • Questioning and Listening Skills
  • Handling Difficult Conversations

When we know how to influence others, how to speak their language and how to communicate what we really mean  whether face to face, by phone, email or even text, we can focus our attention on delivering the needs of the team, the business and the customer.

We provide a free initial meeting without obligation so please Get In Touch to talk things through.

Communication

Leadership and Management

Leadership and management are so often confused with one another but both are necessary for the success of any business.

Whether you want to grow managers of the future, develop your own leadership skills or whether you want to help your staff to challenge thinking as part of a forward thinking team we can help.

Areas covered include:

  • How to motivate others
  • Understand your own management style including strengths and weaknesses
  • Mentoring others
  • Understanding Leadership  and Management
  • Managing Upwards
  • How To Challenge Others in a positive way

We provide a free initial meeting without obligation so please Get In Touch to talk things through.

Leadership and Management

Public Speaking

Great presenters are rarely born but delivering a compelling, captivating and confident presentation or speech is a skill that can be learned.

Not everyone is going to present like Winston Churchill or Steve Jobs but we all have our own style which can (and should) be used to maximum effect.

Working with individuals and/or teams we look at the many elements of a well rounded presentation and the techniques that allow the message to shine through as intended in a way that any audience can relate to.

Training sessions include:

  • How to be real – What is your presenting style?
  • How to craft a compelling message
  • How to handle nerves before during and after you have spoken
  • How long to speak for
  • How to build rapport with the audience
  • How to handle difficult Questions

We provide a free initial meeting without obligation so please Get In Touch to talk things through.

 

Public Speaking

Coaching

Whether we are the Managing Director or a newly promoted team leader from time to time the world of work can be a lonely one.

As our colleagues have more and more demands placed upon them it can be hard to find support or a sounding board amongst those who understand the challenges we face in our working lives.

We provide coaching services to offer additional support to those who would benefit from any of the above development areas.

  • Communication Skills
  • Leadership & Management
  • Self Awareness
  • Personal Effectiveness
  • Presentation Skills
  • Customer Service

We work confidentially and flexibly to suit the needs of the business and can help with workplace conflict, skills development and career progression support.

If you or one of your team need 1-2-1 support we can provide as much or as little as is needed.

We provide a free initial meeting without obligation so please Get In Touch to talk things through.

Coaching

Psychometric Testing

When it comes to getting the most from ourselves, our people and our interactions with external stakeholders using a Psychometric (Type) tool can prove  invaluable.

Making sure the right people are in the right roles and for all the right reasons can be the difference between success and serious issues developing within organisations.

We are licensed practitioners in Myers Briggs Personality Type Index and use this instrument to help clients develop and enhance their teams.

Whether you want to explore how you relate to the outside world or if you want to develop a team to include a balance of personality and attributes MBTI might be just what you need.

Type can be used to support many functions and situations including: managing others, development of leadership skills, conflict resolution, executive coaching, change management.

When we understand our type preferences, we can approach our own work in a manner that best suits our style, including:

  • Time Management
  • Decision Making
  • Procrastination
  • Working Under Pressure
  • Remaining Focused
  • Building on Strengths
  • Celebrating Differences

Knowledge of type can help us understand the culture of the place we work, develop new skills, understand team dynamics, and cope with change in the workplace.

In addition, if our work involves client account management and sales then knowledge of type can be helpful in understanding what clients need from us,  how they best like to learn about products and services and how they prefer to interact during the sales process.

We can work 1-2-1 or with groups to improve personal interaction, productivity and profitability.

We provide a free initial meeting without obligation so please Get In Touch to talk things through.

Psychometric Testing

Facilitation

Even the most skilled teams need to take a step back and work on business strategy, ideas generation or to reflect on what is working well or needs improvement.

Bringing in an external facilitator can remove pre-conceived ideas, eliminate unconscious bias, challenge thinking and ensure the less vocal members of a group are able to contribute fully.

Occasionally it can be beneficial to use an external lead to facilitate a meeting between different departments, stakeholders or organisations.

Examples include:

  • Brainstorming
  • Setting Vision and Values
  • Board Meetings
  • Interdepartmental Meetings
  • Presentations to Clients
  • Consolidation and Prioritisation
  • Exploring New Ideas
  • Setting Objectives and Goals

Working with your key objectives we can provide an experienced, professional and commercially aware facilitator to chair meetings, negotiate difficult conversations and even accompany you when pitching ideas to clients and other departments.

Get In Touch to discuss your needs and to find out how we can work with you to deliver the best outcome for you and your business.

Facilitation
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Some of the amazing people we’ve worked with
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