What happens when you take a group of ‘up for it’ managers and mix in a dash of leadership development, a splash of mud, and a whole lot of laughter? Let me tell you… you get a team-building experience like no other and one that they will remember forever. Last…
Read More
Often conflict isn’t the problem — it’s how we meet it. And nothing reveals this more clearly than the moment mediation is offered. Recently, in a workplace setting, two colleagues were invited to consider mediation after a long-standing tension. One did a complete 180 — suddenly conciliatory, eager to move…
Read More
I stay in a lot of Premier Inns. They’re my default when I’m out running workshops—easy to book, comfy enough, and usually just what I need after a full-on day helping teams grow. But lately, something’s changed. And not in a good way. They’ve clearly shifted to a lean…
Read More
Let’s face it—most of us want to work somewhere we feel respected, included, and able to be ourselves. That’s what equality and diversity are really about. It’s not just rules and regulations—it’s about kindness, fairness, and making space for everyone to thrive. I care about people. About what helps teams…
Read More
Whilst delivering a Confident Communication workshop recently one of the delegates said, “I’d rather send ten emails than make one phone call.” Not only was this a shame as they worked in a customer service role but it also reminded me that something I find easy and have never questioned…
Read More
