It’s still worth getting in touch with Salt Solutions Many organisations reach a point where things feel… off. Not broken. Not disastrous. Just not quite right. Maybe the team feels a bit flat. Maybe communication has become harder than it should be. Maybe a leader is struggling but can’t articulate…
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Executive coaching is about creating space. Space to think, to reflect, to untangle the mess, and to make decisions with clarity. It’s not therapy, it’s not consultancy—it’s a partnership. One that helps leaders lead with confidence, purpose, and humanity. Who’s It For? I work with leaders across sectors—healthcare, manufacturing, charities,…
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Let’s face it—most of us want to work somewhere we feel respected, included, and able to be ourselves. That’s what equality and diversity are really about. It’s not just rules and regulations—it’s about kindness, fairness, and making space for everyone to thrive. I care about people. About what helps teams…
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In the world of customer service, challenging situations are inevitable. However, these interactions don’t have to be negative experiences. With the right approach, they can become opportunities to strengthen relationships,build loyalty, and demonstrate your commitment to going a great job. Understanding the Root Causes Before addressing a difficult customer, it’s…
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This month I celebrated 16 years of running my own business. I know!!!!! That’s 16 years since I was made redundant and dared to imagine that I might be able to eek out an existence utilising the skills and knowledge I had acquired in my ‘real jobs’ that had gone…
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